Accessibility Feedback

One Florida Bank is committed to making our products and services accessible to all our customers in accordance with the Americans with Disabilities Act (ADA). Upon request, our team is ready to provide assistance.

Our locations are monitored to ensure compliance with the ADA as well as state and local laws. Accessibility features for the disabled include curb cuts, walkways, accessible ramps, entrance doors, lobby areas, and customer service desks. Reserved parking spaces for disabled clients are available at each branch.

Physical access: All One Florida Bank ATMs are structured to meet the ADA height and reach accessibility requirements.

Visibility and lighting: ATM facilities are maintained to provide adequate lighting and visibility.

Universal keyboard layout and Braille directional decals. To assist blind or visually impaired persons, our ATM keyboards feature a universal layout with a dimple for the “5” key and special raised symbols for locating the ATM's cancellation, enter and clear keys and directional decals in Braille to help locate the location of the audio input jack.

Talking ATMs: One Florida Bank ATMs employ speech output capabilities to provide accessibility to blind and visually impaired clients to easily conduct their banking. Our talking ATMs feature voice instructions accessible through headphones inserted into an ATM jack.

Providing accessibility to our website to everyone, including those with disabilities, is very important to us at One Florida Bank. As such, we are continually working to improve our website to make it more accessible.

At One Florida Bank we strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. Design standards are utilized that help customers identify, interpret, understand and interact with information presented on our website.

If you are having difficulty accessing any areas of our site, please contact us at 844.529.8490 or submit your feedback via the form below.